The 'Company' page allows you view your company information as it appears in MachineMetrics, and the daily shift logic used in MachineMetrics data. Except where noted below, the information on this page is view-only. Company and shift information is configured by MachineMetrics integration personnel based on consultations with your company's key stakeholders who are responsible for supporting the deployment of your MachineMetrics implementation.
Accessing the Company Page
To navigate to the Company page, click on the Gear icon in the upper right hand corner of the homepage and select Company from the drop-down menu.
Company Page Layout and Functions
The Company page is divided into the following sections:
In the Company Information section, you can edit your company name and address as they will appear within MachineMetrics. You can also view the time zone and start of day that were configured by MachineMetrics for your implementation. In most implementations, the entry in the Start of Day field should match the start of your first shift.
IMPORTANT! The Start of Day and Time Zone entries displayed in the Company Information section are what MachineMetrics uses to determine the overall boundaries for your shift logic. If you find that either the Start of Day or Time Zone entry is incorrect, contact your MachineMetrics Customer Success Manager immediately for assistance.
The Shifts section displays a table with the daily shift logic that is being applied to your MachineMetrics implementation. The Shifts table presents the following information:
- Shift name
- Days covered by the shift
- Start time of the shift
- End time of the shift
See Determining Your Shift Logic Requirements for the general requirements of all MachineMetrics shift logic configurations, and some specific considerations that may apply to your implementation.
Viewing/Changing Shift Details
Clicking on any shift entry in the Shifts table will open a Shift dialog displaying the details for that shift as well as provide the capability to change some settings.
IMPORTANT! The settings in this dialog should not be changed without the agreement of your key MachineMetrics stakeholders.
This dialog contains the following fields and functions:
- Name: This field allows you to change the name of the shift in the system. The name should match the shift naming convention in your company.
- Tags: This field allows you to change tags applied to the shift in the MachineMetrics system.
- Optional: This checkbox allows you to designate the shift as an optional shift. See My Company Has Optional Shifts.
- Occurs: This field displays the time and days that the shift covers. This field is not editable and is part of the shift logic configured during integration by MachineMetrics personnel. See Determining Your Shift Logic Requirements.
This Shift Overview section displays a chart that illustrates the shift logic being implemented in your MachineMetrics environment by name and by day (Sunday-Saturday), with a red line indicating the configured Start of Day.
The Configuration section displays the access token that can be used when configuring your local server.
Determining Your Shift Logic Requirements
"Shift logic" is the method that MachineMetrics uses to divide up or segment your company's operational data by day and time. Determining your company's MachineMetrics shift logic requires consultation between your company's key stakeholders and your MachineMetrics Customer Success Manager. The shift logic settings that are selected based on these consultations are usually configured before integration activities begin or immediately after integration completes, and can only be configured by MachineMetrics personnel.
A Shift Worksheet is attached to this article that you can use before you meet with your Customer Success Manager to expedite the shift logic determination during your meeting.
General Shift Logic Requirements
The shift logic for any MachineMetrics implementation must meet the following requirements:
- Only one shift logic can be used
- All hours in a day and all days of the week (24/7) must be covered by a shift, including days/times which your company is closed or not operating
- Shift times cannot overlap
- Shift names must match your company's shift naming conventions (1st/2nd/3rd, Day/Evening/Overnight, and so on)
Additional Shift Logic Considerations
The general MachineMetrics shift logic requirements may lead to some additional shift logic considerations for your specific implementation.
My Company Has More Than One Shift Logic
Some companies may have more than one shift logic. For example, one department may work 8-hour shifts while another works 12-hour shifts. MachineMetrics does not support this operational configuration as it would lead to the same data existing in two shifts simultaneously, so that the software could not properly assign the data. In the above example scenario, MachineMetrics would recommend selecting the 12-hour shift logic, which would encompass the 8-hour shift data as well. Managers and executives viewing reports would then have to take into account how this configuration would impact the operating data of the department working the 8-hour shifts.
My Company Has Overlapping Shifts
Some companies may have overlapping shifts to accommodate employees with specific work time needs. For example, a specific employee may need to arrive two hours after one shift starts and leave two hours after the shift ends. MachineMetrics does not support this operational configuration as it would lead to the same data existing in two shifts simultaneously, so that the software could not properly assign the data. In the above example scenario, Managers and executives viewing reports would then have to take into account how this would impact the operating data of the employee(s) working the non-standard shifts.
My Company Has Optional Shifts
Some companies have shifts where operations may or may not run depending on business considerations. Companies in this situation can have the MachineMetrics integration team implement the Optional Shifts functionality. However, please consider that the operational data from optional shifts will not factor into your reporting data for Overall Equipment Effectiveness (OEE) or Overall Operational Effectiveness (OOE).