If you intend to integrate with MachineMetrics by connecting your machines through a wireless network, please review this article in detail before attempting your integration. If you plan to integrate your machines via a wired or cellular network, please instead review the articles available for those specific network options. You can find all of our available network articles here.
This article provides detailed instructions for a successful MachineMetrics integration through a wireless network, including an overview of the required hardware and the necessary prep work for your network and machines.
Preparing your network
In order to prepare your network please first ensure you have the proper IT access to your network settings.
Someone within your organization who is familiar with your machine controls should provide the following information for each machine you wish to integrate into your network:
- Static IP Address
- Subnet Mask
- Default Gateway
- (if applicable), DNS Servers.
Make sure that your network's firewall has outbound access to
Outbound access should be over ports 443, 123, and 53.
You will need to conduct some form of wireless mapping to determine whether or not a strong Wi-Fi signal is reaching all of your machines. Ensure that your wireless network can support the number of new devices that will be added with the installation; if not, a subnet expansion will allow you to add more devices, or, if your prefer, you can create an alternative network.
Preparing your machines
In order to successfully connect to MachineMetrics through a wireless network, please first ensure that all machines you intend to connect to MachineMetrics are within the range of a sufficient Wifi signal. You can test your signal strength by using wireless mapping, or by using a cellphone that is connected to your wireless network already near one of your machines.
Note: Please test your phone with your cellular signal turned off. Otherwise you might mistake the quality of your wireless reception for cellular reception.
If you have a weak signal near a machine you wish to integrate, you may want to involve your IT department to assist in boosting your Wifi’s range, which will require sourcing either a new wireless router, or a Wifi extender.
You will need to drill two ¼” holes in the electrical cabinet of each machine in order to accommodate the MachineMetrics Wireless Edge Device’s twin wireless antennae. These are used by the Edge Device to communicate with your network, and will be required for a successful connection.
Upon finalizing your contract with MachineMetrics, you should have been shipped a Wireless Edge Device For each machine you intend to connect wirelessly. Please ensure you have the proper number of Edge Devices to complete your integration. If you appear to missing any edge devices, please contact your customer success manager.
MachineMetrics Edge Hardware
A MachineMetrics Wireless Edge Device is required for each machine when pursuing a wireless network connection. It is powered by 24V from the machine or a nearby 110V outlet. The Edge requires a wireless network with strong signal near your machines.
MachineMetrics Edge Software
This device hosts our proprietary software which allows for machine data collection, buffering, and cloud migration. The MachineMetrics Edge also runs an IoT device management service called Balena. This allows MachineMetrics to remotely keep Edge Devices up to date and monitor their status. A VPN is configured from the Edge to Balena (outbound only) that MachineMetrics manages in order to troubleshoot issues and send updates automatically. The operating system is a lightweight version of Linux.
Note: Mitsubishi M70 (other than M700 that operate Citizen machines) and Heidenhain TNC640 controls require installation on a separate Windows PC that has access to the Machine’s control.
Connecting the MachineMetrics Edge Device
Note: On the bottom of the Edge you will find its serial number. It’s important to write down or take a picture of this number; will need this number once it is time to register and configure your Edge Device.
The below video provides a detailed overview on installing your Edge Device into your Machine.
Once you have completed the integration of your Edge Device into your machine, you will then need to register the Edge Device to your company and configure its network settings.
Edge Device Registration and Configuration
To make this quick and easy for our clients, a mobile app is available on the Apple App Store and Google Play Store called “MachineMetrics Edge Setup”. An authorized MachineMetrics account holder can configure the edge device using the mobile app.
The mobile app uses Bluetooth to recognize and configure devices when in close range; it will scan any Edge Devices that are turned on; from there, you can identify them by the serial number(s) displayed. Please ensure that the Edge Devices are fully installed and powered on before you begin using the app for configuration.
The video below provides a detailed overview on how to register and configure your Gateway Device through the MachineMetrics Mobile App.
Download the MachineMetrics Mobile Application:
1.) The app can be found by typing “MachineMetrics” or “Edge Devices Setup” in the search field.
2.) Once you have located it, tap the ‘get button’ to download and install the application.
3.) Once the app has fully downloaded, click on the icon to open it.
4.) Login to the mobile application using your MachineMetrics credentials.
The Edge Device Setup app scans for Edge Devices using Bluetooth, so be sure that Bluetooth capabilities are turned on before scanning for devices.
Locate your Edge Device:
1.) Tap "Start Scanning" to find any provisioned Edge Devices in range.
2.) If the scan does not discover any devices, double check that your Edge Device is turned on. If the mobile app is still not locating your Edge, please contact MachineMetrics support.
3.) Once the app discovers any Edge Devices within range, it will display the device’s serial number. The number displayed on the app is identical to the serial number printed on the underside of the Edge Device.
4.) Tap the serial number for on the screen to proceed with configuring its associated Edge Device.
Edge Device Registration
After selecting your Edge Device, the next screen gives you the option to set the name of the Edge Device as it will display with your MachineMetrics account. We recommend that the name be set to the serial number printed on the underside of the device.
1.) Enter the name of your edge device as you would prefer it to be displayed.
2.) Tap on Choose a Company.
3.) Your company name will appear on the next screen.
4.) Click on your company name to complete your registration.
Once both the device’s name and company have been set, tap on “Continue.” The next screen will have options to configure using the two ethernet ports or the wireless settings.
Connecting to your Wi-Fi
1.) Tap "Configure Wireless" to detect your Wi-Fi network.
2.) If the scan does not discover your network, confirm your device can discover your network. If this does not work, confirm if it can be found on another device. If your wireless network can still not be found, consider using wireless antenna extension cables or put your antennae at a more suitable location.
3.) Once the network is selected, enter your case-sensitive wireless credentials and tap the ‘join network’ button.
4.) If you have entered the proper credentials, you will see a screen which reads ‘success.’ Tap the 'done' button to complete your registration.
Once you have registered and configured your Gateway Device, you have concluded all of the necessary steps in preparing your wired network. Simply repeat the integration, registration, and configuration process for all of your machines.
Now that MachineMetrics is able to communicate with your network, you will need to set up each of your machines so they are capable of communicating with MachineMetrics. This is accomplished by activating the data collection protocol available for each machine's control. You won't be able to successfully add a machine to your MachineMetrics account without first activating their respective data collection protocols.
If you are reading this article, you are likely doing so because your company qualified to manage network setup and machine integration in-house. Managing one's own integration is only available for companies whose machines have either FANUC FOCAS or MTConnect available on their controls, or for Citizen-Cincom Machines with Mitsubishi Controls.
Click on the appropriate article listed below for detailed instructions on activating your machines. If you aren't certain which protocol applies to which machine, please reach out to your customer success manager for clarification.