If your machine stops reporting due to a loss of internet connectivity, this will not result in any loss of data; The MachineMetrics Edge Device continues to receive data from your machine and maintains a backup so when the connection is restored, all data that was captured will be sent to the internet.
If your machine stops reporting because the MachineMetrics Edge Device loses power/local network connectivity, this will result in data loss during the period that the Edge Device was turned off. Your MachineMetrics Edge is designed to power back on after a power failure. It will, however, maintain all data that was captured before and after a restart or power failure.
If your machine is currently not reporting any data to MachineMetrics, please review the following troubleshooting article: My machine is no longer reporting data. What should I do?
If you have any further questions, please reach out to us at firstname.lastname@example.org