If you intend to integrate with MachineMetrics by connecting your machines through a cellular network, please review this article in detail before attempting your integration. If you plan to integrate your machines using a cradlepoint or via a wired or wireless network, please review the articles available for those specific network options instead. You can find all of our available network articles here.
This article provides detailed instructions for a successful MachineMetrics integration through a cellular network, including an overview of the required hardware, as well as the necessary prep work for your network and machines.
For a successful cellular connection, the cellular USB modems provided by MachineMetrics will need to connect to an existing AT&T signal. You will need a cellular signal strength greater than 90 dBm available at each machine you intend to connect. If you aren't sure about your current cellular signal, please reference our knowledge base on how to test the strength of your cellular signal.
If you have no cellular signal available near your machines, then a cellular connection is not an option. If you do have a cellular signal, but it is below the required 90 dBm specification, you can purchase a signal booster/repeater, and place it within 100ft of the machines you wish to integrate and retest the signal strength.
Preparing your machines
Someone within your organization familiar with your cellular signal should make sure you have a strong AT&T signal near each machine you plant to integrate. Cellular connected machines are completely separated from your network through a secure M2M network on MachineMetrics' custom API. Billing for this service is monthly at approximately $15 per month, per machine.
If your machine does not have an available throughput or sealed passthrough leading to and from the electrical cabinet, you will need to drill a 3/4 inch hole in order to accommodate the MachineMetrics Cellular USB modem. The cellular modem will be mounted to the outside of your machine, and connected to a MachineMetrics Cellular-enabled Edge Device via a USB extension cable.
Please note: If you will need access to your machine's control on your internal network, you will want to consider the wired integration option instead.
MachineMetrics Edge Hardware
Upon finalizing your contract with MachineMetrics, you should have been shipped a Cellular-enabled Edge Device for each machine you intend to connect. Please ensure you have the proper number of Edge Devices to complete your integration. If you appear to be missing any Edge Devices, please notify your customer success manager.
A MachineMetrics Edge Device is required for each machine when pursuing a cellular network connection. It is powered by 24V from the machine or a nearby 110V outlet. The Edge requires a cellular network with strong signal near your machines.
Note: On the bottom of the Edge you will find its serial number. It’s important to write down or take a picture of this number; will need this number once it is time to register and configure your Edge Device.
MachineMetrics Edge Software
This device hosts our proprietary software which allows for machine data collection, buffering, and cloud migration. The MachineMetrics Edge also runs an IoT device management service called Balena. This allows MachineMetrics to remotely keep Edge Devices up to date and monitor their status. An outbound-only VPN is configured from the Edge to Balena that MachineMetrics manages in order to troubleshoot issues and send updates automatically. The operating system is a lightweight version of Linux.
Note: Mitsubishi M70 (other than M700 that operate Citizen machines) and Heidenhain TNC640 controls require installation on a separate Windows PC that has access to the Machine’s control.
Cellular USB Modem
You should receive a cellular USB modem for each Edge Device. Please ensure you have the proper number of USB modems to complete your integration. If you appear to be missing any USB modems, please notify your customer success manager.
Once you've unpacked your cellular modem, you will see a 20 digit ICCID number taped to it; save this number and make certain it remains associated with the serial number corresponding to the Edge Device to which the USB modem will be connectected. The ICCID number is also printed directly on the modems' SIM card.
Each SIM card ICCID is unique and has been associated exclusively to the cellular modem with which it came. If it is inserted into any other device, it will not function.
Edge Device and USB Modem Installation
The below video will walk you through installing your edge device and USB modem.
Note: This video includes the setup and installation of wifi antenna installed alongside the cellular modem. Some customers elect to have their wifi network available as a backup network. However, installing wifi antenna is completely optional and will have zero impact on your cellular connectivity. If you never intend for this machine to connect over your wifi network, feel free to ignore the sections of the video concerning antenna installation.
Once you confirm the edge device is turned on and receiving power, you will have completely all of the necessary steps for a cellular network connection; the next steps will be to configure your machine's control.
With the necessary steps complete for cellular network connectivity, you now need to set up each of your machines so they are capable of communicating with MachineMetrics. You won't be able to successfully add a machine to your MachineMetrics account without first activating their respective data collection protocols, and then entering their IP address, subnet mask, and Router IP Address.
If you are reading this article, you are likely doing so because your company qualified to manage network setup and machine integration in-house. Managing one's own integration is only available for companies whose machines have either FANUC FOCAS or MTConnect available on their controls, or for Citizen-Cincom Machines with Mitsubishi Controls.
Click on the appropriate article listed below for detailed instructions on activating your machines. If you aren't certain which protocol applies to which machine, please reach out to your customer success manager for clarification.