Citizen machines come equipped with either a FANUC or a Mitsubishi Control.
Citizen Machines with FANUC controls
For Citizen Machines with FANUC controls, please refer to our article on connecting your machine using FANUC FOCAS as your primary resource.
Citizen Machines with Mitsubishi Controls
Mitsubishi is the most commonly used control on Citizen machines. There are several Mitsubishi control-types, each with different requirements for data collection.
Mitsubishi NCU Required Firmware Upgrades
Citizen machines with Mitsubishi controls may require a software update to ensure that MachineMetrics integrates successfully. Ensuring the control software is up to date is critical to a successful integration.
Before configuring your control for communication with MachineMetrics, please contact your Citizen machine vendor and request that your Mitsubishi NCU firmware be updated to the latest version. This will ensure that MachineMetrics can access control data from the machine without system freezes or interruption.
Once you have confirmed that your firmware is up to date, communicate with your Customer Success Manager to ensure your gateway meets the proper requirements. Once you have spoken with your CSM, you can proceed in configuring your M& for communication.
Meldas - Meldas controls are too old for data communication and need I/O integration. Please please refer to our article on Integrating MachineMetrics with I/O as your primary resource.
M600 - M600 controls require an I/O integration.
M700 - All Citizens with a Mitsubishi M7/700 control support the MachineMetrics MTConnect Adapter which is run on our Gateway/Edge Device. If you have an M7/700 series control you are trying to connect. Please follow the steps in the below video:
Here's a Video overview on how to configure a Citizen M700 for communication:
Press “MAINT” hardkey.
Press “I/F DIAG” softkey.
Type in “1001//M” and hit “INPUT” softkey.
Press “PARAM” hardkey.
Press “MENU SEL” softkey once.
Press “BAS COM” softkey.
“Press PGDN” hardkey until you see “Global IP Address”.
WARNING: DO NOT ENTER I ”S INTO “HMI IP” FIELDS, THIS WILL BRICK YOUR MACHINE!
Enter desired IP, SUBNET MASK, and GATEWAY IP.
Press “INPUT” Hardkey after each entry.
Reboot machine for settings to take effect.
Ping IP to test communication.
M800 - M800 controls are also supported by the MachineMetrics MTConnect Adapter which is run on our Gateway/Edge Device. Please contact your Customer Success Manager for further details.
Once you have successfully configured your M700 or M800 control, you can now add your machine to your MachineMetrics Account.
For additional information and integration instructions on Specific Citizen-Cincom Machines, please review the available articles in our Citizen Support Section.