Creating/Archiving Downtime Categories

To enter or modify downtime categories/reasons:

1. Click on settings () on top right corner of the application. Choose system settings.  

2. Scroll down to the section "Downtime Categories". Select "Add Category"

4. Enter category, choose color code and save new entry.

 

To eliminate a downtime reason we have created an archive button.  Downtime categories cannot be deleted they can only be replaced or archived:

1. Click on settings () on top right corner of the application. Choose system settings.  

2. Scroll down to the section "Downtime Categories". Select the category you would like to modify.

3. Make the necessary changes and save or select the archive button.  

When creating downtime reasons, supervisors/managers need to:

  • Be clear and concise with wording so there is no operator confusion
  • Try to keep it up to 15 categories/reasons maximum.  To many will cause operators to have to take time to search for reasons.   
  • Don't put in an "other" as a downtime reason unless you really need to because operators will tend to choose it more often then other reasons 
  • Use color code to help operators quickly identify categories

Here are some good examples of downtime categories and formats to start you off.  

 

 

 

 

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