Tablet Troubleshooting - Exiting MachineMetrics workcenter view

There are two ways to exit the workcenter view from a MachineMetrics tablet. You need to exit the workcenter view before a tablet can be restarted or for any of the tablet's system settings to be changed.

Tapping

1. While in MachineMetrics kiosk view (workcenter view), tap near the center of on the screen 4 times in quick succession.

(This may take several tries if the tablet is experiencing touch registration issues.)

2. You will then be prompted to enter a password. If the tablet is currently displaying a workcenter,  enter "1234" as the password. If the tablet has never been logged into a MachineMetrics account, enter the passoword "0000".

3. Press "OK" to any remote management pop up windows. You can now restart the tablet or tap the gear icon in the upper right to go to the tablet's settings.

 

Swiping

1. Drag your finger down from the top right of the tablet screen towards the bottom right.

2. From the menu bar that appears, tap the three vertical dots and select "Exit to Launcher".

3. You will then be prompted to enter a password. If the tablet is currently displaying a workcenter,  enter "1234" as the password. If the tablet has never been logged into a MachineMetrics account, enter the passoword "0000". 

4. If you are prompted to launch an app, either ignore the messages to view Kioskbroswer settings, tap "TouchWiz home" to go to the Android home screen, or tap "MachineMetrics Tablet View" to go to the workcenter view.

 

 

 

 

 

 

 

 

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